Game Servers can't connect to Steam services (PC Steam)

Comments: 5

Oldest • Newest • Most likes • Fewest likes

• Add a comment
• 03 Jul
  Gandalf

  Highlighted comment
  
  I've been having the exact same problem since yesterday (thrusday). I was playing just fine on Wednesday.
  
  I tried every step listed and it's still not working. I even tried disabling my antivirus firewall, flushing my DNS, etc.

  

  Runtime_bazmpl.log

  1 Copy link to this comment
• 03 Jul
  Noble Admin

  Please try these fixes:
  
  - Uninstall & Reinstall game
  - Verify steam files (Right click on REMATCH > Properties > Installed Files > Verify integrity of files)
  - Restarting your Wi-Fi Router
  - Deleting cache (Win + R and paste this: ⁨⁨``%localappdata%\runtime\Saved``⁩⁩ and delete the folder, then launch the game again)
  
  If you are still running into problems, please attach your log files in a comment. (located by default in C:\Users\YOUR_USERNAME\AppData\Local\Runtime\Saved\Logs)

  Copy link to this comment
• 03 Jul
  Adam

  Having the exact same issue but on Game Pass (PC), tried all the fixes and none have seemed to do anything; Reinstalled multiple times, verified, restarted router, deleted cache, nothing. Really frustrating as my friends on Xbox and PlayStation seem to load and play fine. Happened since yesterday morning and was working perfectly fine the night before and I'd made no changes at all.

  

  Runtime_fqdx5e.log

  3 Copy link to this comment
• 08 Jul
  Novasapphire

  this is really annoying. i got the same issue but on Xbox game pass PC.

  1 Copy link to this comment
• 08 Jul
  「 FirNom 」

  I have been having the same problem since Sunday the 5th. On Wednesday the 1st, everything was working fine. I followed all the advice you gave, but the same problem keeps happening. I reinstalled the game, reset my router, PC, and Steam, flush my dns, and even disabled my Bitdefender, but nothing changed. I tried playing other games (e.g., Brawlhalla) and everything works perfectly with no issues; it only happens with REMATCH. I am running a full AMD PC with a Ryzen 5 9600X and an RX 6750 XT. All my drivers and Windows 11 are up to date and i m on ethernet (100mb). I also added REMATCH as an exception in my firewall and antivirus, but the problem persists. I am out of ideas on my end and believe it is an issue on Sloclap's side. It has been a few days now and the problem still isn't solved. Please do something, I love playing this game with my friends! <3

  

  

  Runtime_f4mfbc.log

  1 Copy link to this comment