Disconnected from ongoing match and penalized after server disconnect [Bug Report] & [Suggestion]
I got disconnected from an ongoing Rematch match and got penalized for it, even though it clearly wasn’t from my side, my connection was fine, I was in a Discord call and listening to music at the time, so this came from the server hiccuping and not from my internet.
The match was going well, and getting kicked out like that left my team down a player, then getting punished on top of that just feels really unfair and honestly pretty bullshit It makes me want to quit right then and there instead of waiting the full 3 minutes.
Here’s the server info that was shown when it happened
- My Ping 58.8ms
- Server FPS 59.8
- Server CPU 2.2, the highest it went was 3.3
- Session ID 0
- CL 178,565
- SCK 178565
- Server Region Europe prodb
# Suggestion
Casual matches should not apply penalties when the disconnect is caused by server issues, If a penalty system is needed, it would make more sense for ranked matches or for repeated offenses (like leaving 3 matches), It would also help to have stronger checks for server side disconnects so players are not punished for something outside their control.
Server_hu6q6n.png
Connection_Lost_tayyws.png
Penalty_wdsr6e.png
Comments: 3
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01 Jun
Tekkers AdminHighlighted comment
Thanks for the report.
We couldn’t reproduce this on our side. Could you please share your log file and the approximate time/date when this happened? Please also confirm your platform, region, and whether this happened once or repeatedly. -
27 May
Sean MergedMe and my friends did casual 3 v 3’s and 90% of the time we were getting kicked from the games and it said “you have been disconnected from sloclap services” this is very poor and im very upset i paid £20 for this game when all it does is bug out. Im not happy with this at all. STOP DISCONNECTING US!!!
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27 May
Noble System"Being kicked and then getting a penalty" (suggested by <Hidden> on 2026-05-27), including upvotes (1) and comments (0), was merged into this suggestion.