Missing Add-On: "NV Infrared Bundle" for Rematch not showing up

1 votes

Hello everyone,

I recently purchased the game "Rematch" along with the "NV Infrared Bundle" add-on through the Epic Games Store. I received the invoice in my email, and the transaction shows as successful in my account's purchase history.

However, there is no indication or download option in the Epic Games Launcher to show that I own this add-on. When I launch the game directly, the bundle contents are nowhere to be found in my account or inventory. I've already tried signing out and back into my account, and I cleared the launcher's web cache, but the issue still persists.

I've attached my purchase invoice to this post for reference. I would really appreciate any help or advice on how to get this add-on properly linked to my account/game.

Thanks in advance!

Nickname: irsad.x

Open for upvotes Battle Pass / Store Error UI / UX Suggested by: irsad.x Upvoted: 22 Jun Comments: 0

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